Integration of Universal Management Information Systems in the Extended Organization Solving Fundamental Challenges

Abstract

The successful operation of extended organizations requires vital information management because these organizations consist of various departments and external partners and numerous internal stakeholders. Universal Management Information Systems (UMIS) deliver integrated solutions that help organizations improve their operational performance and teamwork and decision-making capabilities. The study employed a quantitative descriptive approach to examine 370 participants from various professional fields, including healthcare, logistics, manufacturing, education, and public administration. A structured questionnaire assessed UMIS adoption, usability, collaboration, performance, and user satisfaction. The data analysis used descriptive statistics and cross-tabulations and Pearson correlation and chi-square tests to study relationships between adoption models and demographic characteristics and performance results. The study discovered that 37.8% of participants chose the neutral option, while 28.4% agreed about UMIS adoption. The system benefits showed limited use because 32.4% of participants rated collaboration improvement as moderate and 31.1% rated it as high. The operational performance of UMIS systems shows a substantial impact from the adoption models Centralized and Decentralized and Cloud-based systems (X² = 12.45, 8.32, and 9.10, respectively). Pearson correlation analysis shows that UMIS variables, including adoption and system usability and collaboration and performance and user satisfaction, maintain positive relationships with each other (r = 0.34–0.42). The study shows that UMIS implementation requires complete methods that combine usability features with collaborative systems and staff training and organizational strategic alignment. Organizations that implement complete adoption systems achieve better operational performance and greater user contentment.