Strategies to Minimize Health Worker Issues for HealthcareDelivery at Kurmitola General Hospital (KGH) Dhaka, Bangladesh

Abstract

A health worker is a dedicated professional who strives to promote and maintain individual and community well-being via healthcare, education, and support. The cross-sectional research, performed in 2023 at Kurmitola General Hospital (KGH), examines the sociodemographic and professional characteristics of 119 health personnel. The study included face-to-face interviews, written questionnaires, and checklists to decrease health worker difficulties and promote optimal healthcare delivery. The majority, aged 20-29 (57.1%), were female (87.4%), Muslim (82%), and had various educational backgrounds. Nurses accounted for 72%, with 46.2% having
an HSC and 41.2% possessing a bachelor's degree. The findings found that 63.9% perceived enough medical personnel, while 36.1% reported shortages, highlighting possible areas for staffing enhancement. Comprehensive training programs received 95.0% recognition, demonstrating the institution's dedication to professional growth.
Positive attitudes included 79.8% feeling accountable, 80.7% supporting technology integration, and 67.2% expressing positive workgroup dynamics. The statistically significant results (p<0.05) confirm the reliability of these observations. The KGH research highlights good trends and areas for improvement, highlighting the significance of continual education, responsibility, and cooperation in optimizing healthcare services and ensuring the well-being of health professionals.